Secrets to the Universe Customer Privacy Policy
Secrets to the Universe’s Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by Secrets to the Universe anytime you interact with Secrets to the Universe, such as when you visit our website, when you purchase Secrets to the Universe products and services. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Secrets to the Universe, and we go to great lengths to protect it.
Why we collect personal information
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about.
If you do not want Secrets to the Universe to keep you up to date with Wit’s Universe news, and the latest information on products and services click WWW and update your personal contact information and preferences.
What information we collect and how we may use it
There are a number of situations in which your personal information may help us give you better products. For example:
- When you interact with Secrets to the Universe, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Secrets to the Universe products you own, such as their serial numbers and date of purchase; and information relating to a support or service issue.
When we disclose your information
Secrets to the Universe takes your privacy very seriously. Secrets to the Universe does not sell or rent your contact information to other marketers.
Within the Secrets to the Universe Group
To help us provide superior service, your personal information may be shared with legal entities within the Secrets to the Universe group globally who will take steps to safeguard it in accordance with Secrets to the Universe’s privacy policy.
With our service providers, vendors, and strategic partners
There are also times when it may be advantageous for Secrets to the Universe to make certain personal information about you available to companies that Secrets to the Universe has a strategic relationship with or that perform work for Secrets to the Universe to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Secrets to the Universe’s policies, except if we inform you otherwise at the time of collection.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information
Secrets to the Universe takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
The Secrets to the Universe Online Store and Body Tone Multimedia Store use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Secrets to the Universe Online Store or Body Tone Multimedia Store, you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet.
You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Safari.
Integrity of your personal information
Secrets to the Universe has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided.
Kids
Secrets to the Universe recognizes that parents, guardians, or other adults often purchase our products for family use, including use by minors. We do not knowingly collect personal information from children under 13 for marketing purposes, but because some information is collected electronically, it can appear to be the personal information of the Secrets to the Universe purchaser of the product, and will be treated as such by this privacy policy. If a child under 13 submits personal information to Secrets to the Universe and we learn that that personal information is the information of a child under 13, we will attempt to delete the information as soon as possible.
Cookies and other technologies
As is standard practice on many corporate websites, Secrets to the Universe’s website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. Secrets to the Universe will not use the information collected to market directly to that person.
In some of our email messages we use a “click-through URL” linked to content on the Secrets to the Universe website. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
Our commitment to your privacy
As we said, Secrets to the Universe takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Secrets to the Universe employees and strictly enforce privacy safeguards within the company.
Secrets to the Universe’s website has links to the sites of other companies. Secrets to the Universe is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
Privacy questions
If you have questions or concerns about Secrets to the Universe’s Customer Privacy Policy or data processing, please use the appropriate email address to contact us.
Secrets to the Universe may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.
Have a Great Day,
Wit